Corry Brown didn’t stumble into leadership, he earned it the old-school way: starting at the bottom, getting coached by strong mentors, and stacking reps until he knew how a great shop should actually run.
Now Corry is the co-owner of McCormick Automotive Center and McCormick Quality Tires & Lube in Fort Collins, Colorado, operating two different business models under one roof of standards, a full-service AAA-approved repair shop and a quick-service tire/lube store just minutes away.
In this episode, Corry gets extremely practical about the real problem most shop owners are facing: finding and developing technicians who want a career, not a job. He breaks down the structured system he built to create a pipeline: including GS-level progression, hourly-to-performance pay, tool support, and bonuses that reward senior techs for training the next generation. He also shares why he hires for attitude + punctuality, how he thinks about controlling comebacks, and what it takes to build a team that takes pride in doing it right.
If you’re tired of hiring roulette and want a repeatable way to grow talent inside your shop, this one will give you ideas you can actually use.
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